Privacy policy
Data controller
Siterowanfield Training (Pty) Ltd, 14 Banzi Street, Cape Town, City of Cape Town, 7784, South Africa, is the controller of personal information collected through this website and related enquiries. Contact: hello@siterowanfield.click, 0213614610.
Information we collect
When you submit the contact form or email us, we receive your name, email address, optional session preference, team size, preferred timing, and the content of your message. We may also receive standard technical logs from our hosting provider (IP address, browser type, pages requested).
Purpose
We use this information to respond to enquiries, prepare estimates, schedule training, improve our materials based on anonymised feedback, and meet legal obligations.
Retention
Enquiry records are kept for up to 24 months after the last correspondence unless a booking requires longer retention for tax or contract purposes (typically up to seven years for invoices and agreements). You may ask us to delete enquiry data earlier where no legal retention duty applies.
Sharing
We do not sell personal information. We may share limited data with hosting, email, or accounting providers who process it on our instructions, and with authorities when required by law.
International transfers
Our primary operations are in South Africa. If a service provider stores data outside South Africa, we take reasonable steps to ensure appropriate safeguards consistent with the Protection of Personal Information Act (POPIA) and applicable guidance.
Your rights
Subject to POPIA, you may request access to your personal information, correction, deletion, or restriction of processing, and you may lodge a complaint with the Information Regulator. Contact us first so we can respond promptly.
Cookies
See our cookies policy for details on essential and optional cookies.